From a dependable safety net to a dedicated technology partner who knows your home inside and out. We offer membership services. Inquire and we will help you find the right fit.
When a room full of people is waiting on a screen, every minute matters. Our commercial plans keep your spaces running, with response times measured in minutes, not days.
Plans, rack elevations, lighting layouts, and floor-plan overlays, coordinated with your drawings. The depth speaks for itself.
QAV systems feature self-healing technology so your system can refresh key components before you ever find something wrong. A network anomaly was caught before your video call dropped. QAV Client Care handles it before you know.
Families Served
Issues Resolved Remotely
Monitoring
Your relationship with QAV is honored. Your pricing is held. Your membership continues. Contact us directly with any questions.
It is an ongoing membership that keeps your technology running long after it is installed. We monitor your systems, keep them current, visit to keep everything sharp, and answer fast when you need us, so your home or business simply keeps working.
A luxury home has dozens of connected systems that update, talk to each other, and occasionally need attention. A plan means someone is watching them for you, and most issues get caught and fixed before you ever notice.
Reactive means we respond when you call. Proactive means we spot and often fix issues in real time, before you notice. Predictive means we anticipate problems based on how your systems behave, and head them off in advance. Higher plans include more.
Yes. We start with a full assessment, bring the system up to our standard, and then fold it into Client Care like it was ours from the start. Tell us what you have and we will let you know how we can help.
It depends on your plan. Total Care includes a callback within two hours, day or night. Concierge and VIP include unlimited live support by phone, email, text, and chat, with VIP jumping to the front of the line.
Yes. Our commercial plans are built for conference rooms and workspaces that cannot afford downtime, with response times as fast as 15 minutes, around the clock, and coverage across many locations.
